Tagged: NEMT

The Easiest Way to Dispatch and Save Money 0

In working and speaking with entrepreneurs who have studied my materials, I am often asked about what I use for a dispatching services, do I use a manual or software system, how I manage my drivers and employees, etc.  As I always share, for a countless number of years I have been using Joel Davis‘ software system, Dispatching Made Easy (DME).

DME is really the only system I have used seriously or for any length of time so it’s easy for me to be biased.  But, I can tell you that DME is very easy to use, it’s  convenient for drivers and dispatchers – especially with the mobile functionality, and definitely saves you money because it’s only $97 per month.

I first started using DME exclusively in The Wheelchair Taxi but when we launched Quick Time Courier and then the medical equipment rental business we simply integrated all of it together – using the same customer database, scheduling drivers for delivers, etc.

Some of the benefits to DME are as follows:

  • Convenient web base software
  • Mobile dispatching and instant messaging
  • Customized daily trip manifests
  • Internal Invoicing & Management
  • Various report and statics calculations
  • Fixed Monthly Membership of only $97
  • Unlimited no of users and drivers
  • Unlimited no of customers and trips
  • No startup costs or hidden fees
  • No contracts or long term commitments
  • Unlimited data % storage capacity
  • HIPAA compliant security

I obviously haven’t tried all of countless other dispatching software systems on the market, but based on the amount of money I save, the convenience for my staff, and the overall peace of mind of automation, I can’t see why anyone use a paper-trip method or another software system.  My dispatchers love and appreciate DME because it makes their jobs easier, it organizes all of our trips, generates trip manifests, allows dispatchers and drivers to IM each other, track our mileage, trip statistics, and much more.

So in the event you were planning on emailing me to ask what software system I use, now you know!  Dispatching Made Easy.

Which is the Best Business to Start? 0

non emergency medical transportationKnowing that I deeply entrenched in the transportation industry, owning a non-emergency medical transportation business, a courier service, and even a medical equipment rental business, one of, if not the most common question I receive is “Which of the three businesses would be best to start?”   Although a great question, there really is no right or wrong answer. What I typically tell people is that if really comes down to your personal preferences, your local market opportunities, and your personal financial situation.

I’ve done well in, obviously love, and appreciate all three of these businesses. They all make me money, serve my clients, and I find great satisfaction in each. If I didn’t, I can assure you, I wouldn’t be wasting my time!  But with all seriousness, each of these three businesses compliment each other exceptionally well while serving their own unique niche.

Non-Emergency Medical Transportation (NEMT)

If, however, someone put my hand to the fire and I was forced to choose one of the three I would have to say starting my NEMT business.  With that being said, if you too can start with an NEMT business, I think that would be your best opportunity to make the most revenue and build the best platform to launch other ventures.

The Wheelchair Taxi was my first and single best business/investment. It definitely changed my life, my career, provided me financial freedom and flexibility, and continues to serve as a platform for the success for my other ventures.

Depending on how and where you start your NEMT business, it might require more startup capital as compared to a courier or medical equipment rental business.  Your NEMT vehicles and insurance will most likely cost you more as compared to your courier service.  However, depending on the types of clients, the rates of reimbursement can be substantially higher as compared to your courier service.  Plus, with NEMT you can pursue a wide variety of contracts and service agreements with hospitals, nursing facilities, other groups, and organizations caring for elderly and disabled persons.

For example, providing wheelchair transportation to school districts can be a great and profitable opportunity.  This is just one of many opportunities that most NEMT business owners fail to consider.  Most business owners become fixated on providing transportation to nursing homes and hospitals.

School districts and even colleges are always in need of assisted transportation.  After all, how else are their wheelchair-bound students going to get to school?  In fact, school districts often solicit transportation companies and even encourage providers to complete RFP’s (Requests for Proposals).  The first RFP I completed for a school district I received in the mail.  They found and solicited me!

From the school districts perspective, competition is a great opportunity.  Receiving multiple RFPs gives the district more options and possibly save them money.

When I was completing my RFP for the school district I enlisted Joel‘s help.  He was a great asset in helping me structure and articulate my RFP.  Throughout the entire process he was a much needed asset in advising me and editing the final product.

If you’re considering starting a medical transportation business I encourage you to think outside the box.  Understand there are a wide variety of revenue-generating opportunities.  Medical transportation is far more than just transporting clients to doctors appointments and in and out of hospitals.  Wherever elderly or disabled people congregate or need services you have a financial opportunity.  And when you consider the elderly population is only continuing to grow it further underscores the possibilities.

The opportunities to create multiple streams of income in the transportation industry are awesome.  If you haven’t yet studied Joel’s ebook or mine, I definitely encourage you to do so.  I can personally attest that these opportunities changed my life and they can definitely do the same for you!